Lokuna Get Started
Benefits Features Pricing Blog Contact Us
Privacy policy Terms of use

Terms of use

Last updated: October 18, 2026

Overview

The website located at lokuna.com (the "Site") is owned and operated by Lokuna Inc., based in Montréal, Québec, Canada ("Lokuna", "we", "us" or "our"). These Terms of Use (the "Terms") govern your use of the Site. By accessing or using the Site, you agree to these Terms on behalf of yourself or the organization you represent, and you confirm that you have the authority to do so. If you do not agree, please do not use the Site.

These Terms cover this website only. Use of the Lokuna product at app.lokuna.com, including how fees are calculated, is governed by the Lokuna Terms of Service and the pricing rules.

Eligibility

You must be at least 18 years old to use the Site. The Site is intended for businesses and professionals evaluating Lokuna.

Using the Site

License. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site to learn about Lokuna.

Restrictions. You may not: (i) sell, rent, distribute or commercially exploit the Site or its content; (ii) modify, reverse engineer or attempt to extract the source code of any part of the Site, except as the law allows; (iii) use the Site to build a competing product; (iv) interfere with the Site, probe it for vulnerabilities without our permission, or overload it; or (v) use the Site for any unlawful purpose. Automated access that respects our robots.txt file, such as search engines and AI search crawlers, is welcome.

Changes to the Site. We may change, suspend or discontinue the Site, or any part of it, at any time. We have no obligation to provide support for the Site.

Content and intellectual property

All content on the Site, including text, graphics, logos, product illustrations and software, belongs to Lokuna or its licensors and is protected by copyright, trademark and other laws. These Terms do not transfer any ownership to you. "Lokuna" and the Lokuna logo are our trademarks; other names and logos on the Site belong to their owners.

Product illustrations on the Site, including names, customers and numbers shown in example dashboards, are illustrative examples and not real customer data or guaranteed results.

You may quote and link to our blog articles with attribution and a link back to the original article.

Feedback and messages you send

If you send us feedback or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them for any purpose without attribution or compensation. Please do not send anything you consider confidential through the contact form.

Privacy

Your use of the Site is also governed by our Privacy Policy, which explains what information we collect and how we use it. If these Terms and the Privacy Policy conflict on how personal information is handled, the Privacy Policy controls.

Third-party links

The Site contains links to third-party websites and services, such as social networks and the providers Lokuna integrates with. We do not control them and are not responsible for their content or practices. Their own terms and privacy policies apply.

Disclaimers

The Site and its content are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title and non-infringement. Blog articles and other content are for general information and are not professional, legal or financial advice. We do not warrant that the Site will be uninterrupted, error-free or free of harmful code.

Limitation of liability

To the maximum extent permitted by law, Lokuna and its suppliers will not be liable for any lost profits, lost data, or any indirect, consequential, incidental, special or punitive damages arising from or related to your use of, or inability to use, the Site. Our total liability for any claim related to the Site is limited to USD $50. Some jurisdictions, including Québec for consumers, do not allow certain limitations, so these limits apply only to the extent permitted by law.

Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Lokuna and its officers, employees and agents from claims and reasonable costs, including legal fees, arising from your misuse of the Site or your violation of these Terms or of applicable law.

Governing law and disputes

These Terms are governed by the laws of the Province of Québec and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. The courts of the judicial district of Montréal, Québec have exclusive jurisdiction over any dispute related to the Site, except where the law gives you the right to bring a claim where you live. Before starting a formal proceeding, please contact us so we can try to resolve the issue informally.

Changes to these Terms

We may update these Terms from time to time. We will change the "Last updated" date above and, for material changes, give more prominent notice on the Site. Your continued use of the Site after the changes take effect means you accept the updated Terms.

General

These Terms, together with the Privacy Policy, are the entire agreement between you and Lokuna about the Site. If any provision is found unenforceable, it will be limited to the minimum extent necessary and the rest will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them. Notices to you may be given electronically.

Accessibility. We aim to make the Site usable by everyone and to follow WCAG 2.1 Level AA. If anything is hard to use, tell us at info@lokuna.com.

Contact

Lokuna Inc., Montréal, Québec, Canada. Email: info@lokuna.com.

These Terms are adapted from a template by General Legal, released under CC0 1.0.

Questions about this policy?
We usually reply within a day.
Contact us