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Stop Silent Churn
Before It Starts

AI retention agents for SaaS. Connect your stack and Lokuna’s agents recover failed payments, check in with customers who are slipping, and save cancellations on a page they host for you, so you can focus on building.

Automated churn prevention
with agents

Lokuna watches every account, predicts who is about to leave, and acts before they do.

Home

Everything your agents recovered, in one place

Revenue it brought back

MRR recovered, failed payments recovered, users at risk and cancels saved, counted as your agents work.

Recovery over time

Weekly MRR recovered against lost for the last 12 weeks. The record of what retention is worth, ready for your board.

Every action, as it happens

Dunning retries, re-engagement emails and cancel flow saves, logged the moment your agents take them.

Needs you

Anything sensitive arrives as a draft. Approve, decline or delay it with one click, and your agents handle the rest.

Scroll to fall in

It watches, predicts and acts
so you can focus on building

It watches

Every subscription in Stripe, every reply to its messages and, with PostHog connected, product usage. Continuously and in the background.

Recent Events
invoice.paid tanvi@hello-mira.com 14:02
email.replied kenji@hikari.dev 14:03
subscription.downgraded lola@oakwell.studio 13:41
cancel_at_period_end priya@loop.so 13:20
invoice.payment_failed marc@atelier.fr 12:58
card.expiring david@perimeter.app 12:31
invoice.paid tanvi@hello-mira.com 14:02
email.replied kenji@hikari.dev 14:03
subscription.downgraded lola@oakwell.studio 13:41
cancel_at_period_end priya@loop.so 13:20
invoice.payment_failed marc@atelier.fr 12:58
card.expiring david@perimeter.app 12:31
It predicts

A health score for every customer, so you see churn coming weeks before they cancel.

Colin Mercer
colin@perimeter.app
Healthy
Health score
80
100 500 Oct 5Oct 19Today
It acts

It writes the right message and sends it, or waits for your approval on anything sensitive.

Gmail New Message
ToPlucas@loop.soCc Bcc
Subject
Send Aa
Send From: hello@northwind.studio
ToEthan CaldwellBcc
Cc
Add a subject
OutlookDraft saved
CM Colin Mercer
Today 9:41 Can I switch to the monthly plan instead?
Text Message
Nathan Brooks
nathan@hello-mira.com
Healthy
Health score
82▲ 3

Logging in most days and exporting weekly.

Re-engagement email sent
To nathan@hello-mira.com
Your weekly export is one click away
Hi Nathan, I noticed the Monday export stopped. Saved views make it two clicks. Here is a short guide.
Graham Mitchell clicked cancel
Hasn’t logged in for 18 days
Before you go

You haven’t been in for a few weeks. Pause for 2 months instead and keep everything exactly as it is.

Picked from his usage
Pause billing for 2 months
Pause 2 months Cancel anyway
Graham paused instead of leaving$49/mo kept. Billing resumes in 2 months.
Paused billing for graham@delta-labs.com
+$49/mo
Customers
Cancel flow
Customer management

Agents that act before they leave

Lokuna isn’t another dashboard you have to check. It scores every customer from their Stripe history. When a card fails, a plan is downgraded or a cancellation is scheduled, Lokuna’s agents write to that customer personally to ask what changed. When they reply, the agents read it, understand why, and write the answer for you to send in one click.

Health Scoring
Automated Outreach
Dunning Recovery
Weekly Digests
Cancel flow management

Defend your revenue at the finish line

When a user finally clicks cancel, generic discounts don’t work. Your cancel button opens a context-aware cancel page that Lokuna hosts for you, as a plain link or a pop-up, with nothing to build. If they are not using it enough, it offers a pause. If price is the problem, it offers a discount inside the range you set. If something is broken, it can offer a call instead.

Adaptive Offers
Usage Signals
Recovery Insights
Exit Recovery

Set up in 5 minutes.
Your agents keep working after that.

Works silently in the background

Lokuna runs 24/7 without you touching it. Define your rules once and your agents handle re-engagement, dunning and cancel flows while you focus on building.

Agent activity
What Lokuna did, in real time
Adrian FosterPayment Recovered
Card retry succeeded after 2 dunning emails
Dunning +$149
Nathan BrooksCancel Flow Accepted
Took 20% off for 3 months instead of cancelling
Cancel flow +$89
Colin MercerRe-engagement Email Sent
Usage down 60% in 14 days
Silent churn
Graham MitchellCancel Flow Shown
Hadn't logged in for 18 days, offered a pause
Cancel flow
Spencer ReidOnboarding Nudge Sent
Hasn't connected a data source yet
Onboarding
Cameron WalshPayment Recovered
Card updated from the one-click link
Dunning +$129
Adrian FosterDunning Email Sent
Card expired, sent a one-click update link
Dunning
Owen ParkerCancel Flow Accepted
Chose a one-month pause instead of cancelling
Cancel flow +$49
Adrian FosterPayment Recovered
Card retry succeeded after 2 dunning emails
Dunning +$149
Nathan BrooksCancel Flow Accepted
Took 20% off for 3 months instead of cancelling
Cancel flow +$89
Colin MercerRe-engagement Email Sent
Usage down 60% in 14 days
Silent churn
Graham MitchellCancel Flow Shown
Hadn't logged in for 18 days, offered a pause
Cancel flow
Spencer ReidOnboarding Nudge Sent
Hasn't connected a data source yet
Onboarding
Cameron WalshPayment Recovered
Card updated from the one-click link
Dunning +$129
Adrian FosterDunning Email Sent
Card expired, sent a one-click update link
Dunning
Owen ParkerCancel Flow Accepted
Chose a one-month pause instead of cancelling
Cancel flow +$49
Catches users before they decide to leave

Lokuna spots the signals that come before a cancellation, like a declined card, a downgrade or, with PostHog, usage going quiet, and reaches out with a message that feels personal, not automated.

UserBillingHealthTrendAt risk
Owen Parker
owen@oakwell.studio
Current
34
▼ 3 $447
Nathan Brooks
nathan@hello-mira.com
Current
74
▲ 2 $299
Julian Cross
julian@atelier.fr
Past due
11
▲ 12 $299
Connor Blake
connor@loop.so
Canceled
36
▲ 3 $299
Graham Mitchell
graham@delta-labs.com
Current
14
▲ 6 $237
Cameron Walsh
cameron@delta-labs.com
Current
45
▲ 7 $179
Spencer Reid
spencer@atelier.fr
Current
70
▼ 3 $179
Adrian Foster
adrian@hikari.dev
Past due
13
▲ 8 $149
Gives every customer the offer that fits them

No blanket 10% off. Lokuna looks at why each person says they are leaving, their plan, tenure and payments and, with PostHog, how they use your product, then puts the one offer most likely to keep them on your cancel page, within the limits you set.

What Lokuna noticed Stripe PostHog
Stopped exporting reports 12 days agoLogged in 3 times this month, down from 14
Stay on Team for $99?
Your weekly export is still set up. Keep everything for 3 months at $99.
Keep Team for $99Cancel anyway
What Lokuna noticed Stripe PostHog
Hasn’t logged in for 33 daysTwo scheduled reports still run every week
Take a break instead?
Pause for 2 months. Nothing gets deleted and your reports keep their history.
Pause for 2 monthsCancel anyway
What Lokuna noticed Stripe PostHog
Only uses the calendar, never analyticsOne seat on a five seat plan
You might not need Pro
Starter has everything you use every day, for $49 a month.
Switch to StarterCancel anyway
Customer Voice tells you what to fix

It reads what your customers tell you. Once a week your agents go through replies to their emails, reasons from your cancel page and support tickets, then ranks what customers ask for most in Reports. Fix the top request and you fix the reason people were about to leave.

Most mentioned this week
Customers want to export reports to share with their team
14customers this week
+5vs last week
$1,240MRR at stake
What customers wantUpdated Monday
1 Export reports to CSVTo share numbers with finance 14 +5
2 Slack notificationsAlerts where the team already works 11 New
3 Pricing feels high for small teamsMostly from cancel reasons 9 +2

Go deeper: how the agents work, failed payment recovery and the hosted cancel flow

Integrations

Integrates seamlessly with your stack

Connect the tools you already use. The agents start working right away.

Billing and product

One click to connect Stripe, and add PostHog for product context: your agents see where customers get stuck, which features they use and when they near a limit. No code to install on your site.

Email

Resend, SendGrid, Amazon SES and Postmark, or just sign in with Gmail or Microsoft 365 and send as yourself.

Text and SMS

Twilio, Vonage, MessageBird and Plivo.

Lokuna
Stripe
PostHog
Resend
SendGrid
Amazon SES
Postmark
Twilio
Vonage
MessageBird
Plivo
Lokuna MCP

Ask your AI assistant about your customers

Connect your Lokuna workspace to Claude or ChatGPT. Ask why customers leave, who is at risk and what your agents saved. It can also design your emails and cancel flow right inside Lokuna, without leaving the conversation.

Claude
ChatGPT
Gemini Perplexity Copilot
Any MCP client
Retention check-inShare
Using Lokunaget_churn_trends
•Too expensivecancel reason41%
•Missing exportscancel reason23%
•Saved by a pausecancel flow49%
Reply
Claude is AI and can make mistakes.Opus 5.5 MediumManual
ChatGPTShare
Using Lokunaget_churn_trends
Too expensivecancel reason41%
Missing exportscancel reason23%
Saved by a pausecancel flow49%
ChatGPT can make mistakes. Check important info.
Ask ChatGPT

The platform is free.
We only make money when we save you money.

Lokuna Growth
Free + 20%
recovered MRR
Recover churn without paying upfront.
Everything in Lokuna Performance
Try Lokuna
Lokuna Performance
Annually Monthly
$99/moTwo months free
Put your retention on autopilot.
Automated Re-engagement
Intelligent Dunning
Weekly Digests
Context-Aware Cancel Flow
Try Lokuna

Exactly what counts as a save, and when the 20% applies: how pricing works

Stop bleeding MRR today

Plug in Lokuna and let your agents win back your revenue.